Privacy Policy

  • Heritage Chronicles is a genealogy and house history research service based in the UK.  We are registered with the Information Commissioner’s Office (ICO) as a data controller (Registration no. ZB966392).  Our registration details can be verified on the ICO registration text goes here

    • We collect only the data needed for your project.

    • Sensitive information is handled with extra care.

    • We never sell your data.

    • You control your data rights at any time.

  • To provide our services, we may collect:

    • Personal identification data:  Names, dates of birth, addresses, occupations, and other details needed for genealogical or historical research.

    • Sensitive data:  Family relationships, adoption details, health-related references, or other personal matters that may arise in historic records.

    • Contact information:  Email addresses, phone numbers, and correspondence.

    • Payment details:  Processed securely through trusted third-party providers; we do not store full card information.

    • Website usage data:  Collected via cookies and analytics tools to improve our site and services.

  • We use your information to:

    • Conduct genealogical and house history research on your behalf.

    • Produce reports, charts, and publications as part of your commissioned project.

    • Communicate with you regarding your research project.

    • Fulfil legal and regulatory obligations.

    • Improve our website, services, and customer experience.

  • We process your data under the following lawful bases:

    • Contract:  To provide the research services you request.

    • Consent:  Where explicit agreement is required (e.g. to include sensitive information in published reports or share findings with third parties).

    • Legal obligation:  To comply with UK law and taxation requirements.

    • Legitimate interests:  For the running of our business and ensuring service quality.

    • All electronic data is stored securely on password-protected systems.

    • Paper records (if created) are kept in locked storage.

    • Sensitive information is handed with heightened care, and only retained as long as is necessary to complete your project or comply with legal obligations.

    • We never sell or trade your data with third parties.  Any sharing of data (e.g. ordering certificates, accessing archives, or working with trusted suppliers) is solely for your commissioned project.

  • In the course of providing our research services, we gather information from a variety of publicly accessible and licensed sources.  These may include, but are not limited to:

    • Civil registration records (birth, marriage, and death certificates)

    • Census returns and electoral registers

    • Parish and church records

    • Land and property records, including title deeds and Land Registry

    • Local archives, libraries, and historical societies

    • Digitised databases and subscription services

    To carry out research effectively, we may share limited information with carefully selected third-party providers, such as online genealogy databases, archives, or professional bodies.  We will only share the minimum data necessary for the purpose of the research.  A full list of third-party services we work with includes (but is not limited to):  Ancestry, Findmypast, National Archives, Land Registry, North East Wales Archive, Cheshire Archives, Shropshire Archives Greater Manchester County Records Office, Stoke on Trent City Archives, and printing and production partners.

    We do not sell or trade your personal data to any third parties.  All sharing is strictly for the purposes of fulfilling your commissioned research and always within the requirements of UK data protection law. 

    Your Rights

    Under UK data protection law, you have the right to:

    • Access the personal data we hold about you.

    • Request corrections to inaccurate data.

    • Request deletion of your data (subject to legal requirements).

    • Restrict or object to processing.

    • Withdraw consent (where consent is the lawful basis).

    • Lodge a complaint with the ICO if you believe your data has been misused. 

  • Under UK data protection law, you have the right to:

    • Access the personal data we hold about you.

    • Request corrections to inaccurate data.

    • Request deletion of your data (subject to legal requirements).

    • Restrict or object to processing.

    • Withdraw consent (where consent is the lawful basis).

    • Lodge a complaint with the ICO if you believe your data has been misused. 

  • We only keep personal information for as long as is necessary to complete your project and meet legal or accounting obligations.  Research notes not required for your final report may be securely destroyed after project completion.

  • ur website may use cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our site and to improve performance.  You can manage cookie settings through your browser.

  • Contact Us

    For questions about this policy, your data, or to exercise your rights, please contact:

    Heritage Chronicles Ltd

    Email:  hannah@heritagechronicles.co.uk

    ICO Registration:  ZB966392